Website trust reports for care-sector providers

Make your care website easier to trust.

Care Site Check finds the public website gaps that make participants, families, referrers, and donors hesitate before they enquire.

3 business daysTypical report turnaround
Public site onlyNo system access required
Plain EnglishScreenshots and fixes
Optional fixesFixed-price repair pack
Checks available

Specific checks, not generic website advice.

Each report uses the same practical method, adjusted for the trust signals and user expectations of that provider type.

NDIS Website Trust Check

Disability support providers, support coordinators, community access, in-home support, and allied health providers working around the NDIS.

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Aged Care Website Trust Check

Home care providers, aged care consultants, and care services that need families to understand the offer quickly.

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Allied Health Website Check

OT, physio, speech, dietetics, podiatry, and multidisciplinary clinics.

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Psychology and Counselling Website Check

Psychology, counselling, and mental health support websites where privacy, boundaries, and crisis wording matter.

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Childcare Website Trust Check

Early learning, childcare, and family day care websites that need parent confidence and clear enrolment pathways.

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Medical Clinic Website Hygiene Check

GP, dental, specialist, and local clinic websites with booking links, patient forms, fees, and old notices to keep clean.

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Charity and Community Website Trust Check

Small charities, community organisations, and donation pages where legitimacy and transparency affect action.

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Home Support Sole Trader Check

For independent support workers and small operators who need to look legitimate, clear, and contactable online.

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What gets reviewed

A clearer first impression, not a fake compliance stamp.

We look at the visible parts of the website that shape trust: identity, clarity, safety signals, forms, mobile usability, and stale content.

Identity and Trust

  • Business identity
  • ABN/ACN or registration visibility
  • Team and practitioner credibility
  • Service area clarity

User Safety and Clarity

  • Complaints and feedback pathways
  • Privacy policy and form context
  • Fees, referrals, and eligibility wording
  • Plain-English service descriptions

Technical Hygiene

  • Broken links
  • Mobile usability
  • HTTPS and browser warnings
  • Stale pages, old notices, and dead PDFs
Pricing

Small, fixed-price products.

Designed to be easy for a small provider to approve without a long procurement dance.

Starter Check
AUD $149

One public website trust report, delivered within three business days.

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Priority Check
AUD $249

Report plus a 30-minute walkthrough and prioritised fix list.

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Monthly Monitor
AUD $49/mo

Recurring checks for broken links, missing key pages, stale content, and obvious public-site issues.

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Optional implementation

Want us to fix the issues too?

After a report, we can handle simple fixes: wording updates, service-area clarity, complaints sections, privacy notes above forms, broken link repairs, stale PDF cleanup, and basic page edits.

Typical Fix Pack: AUD $299–$799, depending on site access and scope.

If a fix needs legal, clinical, security, or specialist compliance input, we will say so.